Privacy Policy

Last Updated: 15.08.23

At Greener Lavelle, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This policy outlines how we aim to achieve this and includes the information collected when:

  1. You use our website greenerlavelle.co.uk.
  2. You make a purchase from Greener Lavelle.

Definition of Personal Data Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our website.

What data we collect

When you visit our website, we may collect the following data:

  1. Name, contact information and address.
  2. Purchase history.
  3. IP address.
  4. Information regarding what pages are accessed and when.

How we use your data

We collect your data so that:

  1. We can process your orders, manage your account on our website.
  2. Email you with special offers on other products and services we think you might like.
  3. Understand how we can improve our services or products.

How data is collected

  1. Google Analytics: We use Google Analytics to understand how our users navigate through our website and interact with our content.
  2. Facebook Pixel: This is used to understand and track visitors’ actions on our website and to display targeted ads to these visitors on Facebook.
  3. Mailchimp: We use this for our email campaigns. If you subscribe to our newsletter or make a purchase, your email and name might be transferred to Mailchimp for processing.
  4. Stripe & Paypal: If you choose to complete a purchase via Stripe or Paypal, some of your personal information will be passed to them, including information required to process or support the payment, such as the purchase total and billing information.

How we store your data

We use trusted third-party services to secure and store your data. These services comply with the GDPR, ensuring your data is safe. We retain your data only as long as necessary and for the purpose it was collected.

Marketing

With your permission, Greener Lavelle would like to send you emails about our products, services, and other materials we think you might like. If you have agreed to receive these marketing emails, you can always opt out at a later date.

Your Data Protection Rights

Under GDPR, you have:

  1. The right to access – You have the right to request copies of your personal data.
  2. The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
  3. The right to erasure – You have the right to request that we erase your personal data.
  4. The right to restrict processing – You have the right to request that we restrict the processing of your personal data.
  5. The right to object to processing – You have the right to object to our processing of your personal data.
  6. The right to data portability – You have the right to request that we transfer the data we collected to another organization or directly to you.

Changes to our privacy policy

We keep our privacy policy under regular review and place any updates on this web page.

Contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email: kim@greenerlavelle.co.uk